Free delivery for orders over €30 (NL/BE/DE)
Free delivery for orders over €30 (NL/BE/DE)
Cart 0

Terms and Conditions Consumers

Definitions

The following definitions apply to the terms and conditions:

  • Yuki Kidswear: Lot of Art, Molenstraat 25, 4132 VA, Vianen, The Netherlands (CoC: 9173202, VAT: NL001885813B40)
  • Customer: The person who reaches an agreement with Yuki Kidswear and does not trade in occupation or business
  • Product: All business offered and presented by Yuki Kidswear on its website.

General

These terms and conditions apply to all sales and agreements between Yuki Kidswear and the customer, whereby Yuki Kidswear will apply these conditions unless agreed otherwise in writing. By visiting our site and placing an order, the customer enters into an agreement with Yuki Kidswear and accept these terms and conditions.

Orders

Once an order has been placed the customer will receive an email to confirm the details of the order containing the total costs (including shipping costs). Orders are usually shipped within 5 working days after payment is received, unless indicated otherwise. In case a product is no longer available Yuki Kidswear will contact the customer and the purchase price will be refunded as soon as possible. When the order is not shipped within 2 weeks after payment, the customer has the right to cancel the order and the purchase price will be refunded as soon as possible. Yuki Kidswear reserve the right to cancel or decline an order in which case Yuki Kidswear communicates this within 1 week after receipt of the order.  

Prices and payment

All prices indicated on Yuki Kidswear’s webshop are in Euro and include value added tax (VAT). Shipping costs depend on delivery location and will be added to the invoice of the order. Customers are able to make payments electronically in many different ways. Information about the differing payment methods and shipping costs are indicated on the website under the ‘Delivery and Payment’ section. 

Customer is responsible for customer clearance, import/export duties and providing a correct delivery address including correct address name / company name. Any risk or additional costs that occur due to wrongly provided address details, customer clearance and/or import/export duties are for customer's account. 

Delivery and transfer of ownership

Delivery times are indicative and is therefore not guaranteed. Orders are usually shipped within 5 working days after the payment has been received, and will not exceed more than two weeks, excepting cases of 'force majeure'. Yuki Kidswear cannot be held responsible if the postal service is unable to deliver the order to the consumer on time or in case orders are delayed at customs.

In case a parcel cannot be delivered due to a wrongly provided address (by the customer or in case the parcel is not collected by the customer at the pick-up-location the costs for re-sending the parcel will be charged to the customer.

Ownership of products will not be transferred until the associated obligations of the customer have been fulfilled. At the point of delivery of the products, product liability is transferred to the customer.

Returns

If the customer, for whatever reason, does not wish to retain the product, the customer has the right to return the article to Yuki Kidswear within fourteen calendar days counted from the day of delivery of the product. The customer shall use the Return Portal or inform Yuki Kidswear via e-mail of their intention to return the goods and follow all further return conditions and instructions stipulated by Yuki Kidswear. Returns will only be accepted when the product packaging is undamaged, and the product is unworn, unwashed, undamaged and with original labels attached. Yuki Kidswear has the right to deduct any impairment of value from the refund.

Shipping costs, import/export duties and administration costs related to the returned products will be entirely paid for by the customer and if necessary be deducted from the return payment.

Queries, complaints and defects

In the case of queries or complaints concerning any of our products or procedures, please inform us by e-mail. You will receive a reply within five working days. Defects must be reported to us as soon as possible after the product was delivered (but within 5 calendar days) via e-mail. Yuki Kidswear will examine the defect and will exchange the product or offer you to return it for a refund if the defect is found accurate.

Liability

Yuki Kidswear cannot be held responsible or accept any liability for direct or indirect damages in any form or whatsoever, either physical, material or immaterial, that can be caused by (wrong) use or mailfunction of Yuki Kidswear products. 

Yuki Kidswear cannot be held responsible or accept any liability for the consequences of incorrect or incomplete information on the website, including any typing or misprinting errors that could communicate an incorrect selling price.

Yuki Kidswear cannot be held responsible or accept any liability for the content of third-party websites that can be accessed via links on the Yuki Kidswear website

Privacy and Cookies


All personal information of the customer is used exclusively for the processing of the order, sending newsletters and/or marketing-related materials and personalize your website experience. Personal Information will never be shared with or available to third parties, except when the information is required for the payment and delivery of the product. Use of cookies and records of website visits are anonymous kept for statistical purpose, internal research and website improvement. For more information see our privacy policy (http://yuki-kidswear.com/pages/privacy-statement).

Force Majeure

Yuki Kidswear reserves the right in the case of ‘force majeure’ to suspend or cancel the execution of an order without legal intervention and cannot accept any liability for damages, unless under the circumstances this is unacceptable according to measures of reason and fairness. The customer will in case of ‘Force Majeure’ be informed about the reason and next steps in writing.

Force majeure means every shortcoming that cannot be allocated to Yuki Kidswear, because it is not due to her fault and beyond her control and according to the law not accounted to her. 

Copyright

All information and images on the website of Yuki Kidswear is protected by copyright. It is illegal to copy, use or distribute any information or images from the Yuki Kidswear website without first acquiring written permission.

Applicable court and competent court

All rights, obligations, specials, orders and agreements, to which these terms and conditions are applicable, as well as these conditions, are applicable under Dutch Law and Jurisdiction. All disputes between parties will exclusively be presented to the competent court in Utrecht (midden Nederland). 

Acceptance of terms and conditions

All website users are required to be aware of, and to agree with, all of the above terms and conditions. By placing an order with Yuki Kidswear, the customer automatically agrees to all of our terms and conditions.